199 Sentinel House, Surrey Street, Norwich NR1 3SZ
CAM/33UG/HMK/2025/0601 · Norwich · decided 11 Aug 2025 · rent repayment order
old rulesfigures not yet checked| Offence | Unlicensed HMO |
|---|---|
| Landlord | Company: BCR Investments Ltd |
| Applicants | 5 tenants |
| Rent | not stated as one figure |
| Period the order relates to | 9 Aug 2023 to 6 Jun 2024 |
| Maximum the tribunal could award | £27,562.20 |
| Amount the tribunal ordered | £4,961 per applicant on average; £24,805 in total for 5 applicants |
| Share of the maximum | 90%, as the tribunal stated it |
| Tribunal fees to be reimbursed | £777 |
| Rules | Old rules (offence before 1 May 2026): maximum 12 months' rent. |
Read from the PDF automatically. Amounts are totals for the decision, across all its applicants; the amount hasn't been checked yet and is left out of the statistics, so compare it with the original.
From the tribunal's reasons on the amount
the financial circumstances of the relevant Respondent. … Whether the Tribunal should make any order in relation to the reimbursement of Tribunal fees paid by the Applicants. … The parties all appear to have been under the impression that an agent can be the subject of a rent repayment order. … They maintain that an order should be made against it. … A rent repayment order can only be made against a “landlord”, which means the landlord under the relevant tenancy. That was clearly BCR, who was the leaseholder of the Property entitled to grant the tenancies. It was named as “Landlord” on both tenancy agreements and applied its own signature to the second. … This is unaffected by any statement as to “exclusive letting rights”, which simply meant that if any tenancy is agreed directly with a tenant or via another agent/third party, commission would still be due to the appointed sole agent. … In relation to the first issue, the Tribunal therefore concluded that the only Respondent who could be subject to a rent repayment order was BCR. Some confusion may arise because an agent can be found to have committed the offence of being a “person having control” of or “managing” an HMO without a licence, but the Tribunal is not directly investigating that matter. …
An extract from the part of the decision that sets the amount. To keep people's names out, any sentence that might contain one is left out (marked …). The full reasons are in the original decision.
The original
Other rent repayment orders near NR1 3SZ · Licensing schemes and register for NR1 3SZ
Past decisions are not a prediction. The tribunal decides each case on its facts, including the landlord's and tenant's conduct.