23 Ivy Road, Luton, Bedfordshire. LU1 1Dl
CAM/00KA/HMC/2024/0600 · Luton · decided 4 Aug 2025 · rent repayment order
old rules| Offence | Improvement notice not complied with; also illegal eviction, harassment |
|---|---|
| Landlord | Individual |
| Applicants | 2 tenants |
| Rent | £950 per month |
| Period the order relates to | 28 Aug 2024 to 30 Apr 2025 |
| Maximum the tribunal could award | £3,471 |
| Amount the tribunal ordered | £780.98 per applicant on average; £1,561.95 in total for 2 applicants |
| Share of the maximum | 45%, as the tribunal stated it |
| Rules | Old rules (offence before 1 May 2026): maximum 12 months' rent. |
Read from the PDF automatically. Amounts are totals for the decision, across all its applicants.
From the tribunal's reasons on the amount
The decision to make a RRO award is therefore discretionary. However, because the offence of failing to comply with an improvement notice was established the Tribunal found no reason why it should not make an RRO in the circumstances of this application. … As set out above, the Tribunal finds the offence of failing to comply with any improvement notice proved for the period of 28 August 2024 to 30 April 2025. … Having deducted the housing benefit paid, the total amount of rent paid by the Applicants for the period was £3,471. … The Tribunal has to consider the seriousness of the offence compared to other types of offences for which a RRO could be made, and also as compared to other examples of the same offence. … Using this hierarchical analysis, the relevant offence of failing to comply with an improvement notice would generally be more serious. However, the Tribunal has to consider the circumstances of this particular case as compared to other examples of the same offence. Conduct of Landlord and Tenant. The Applicants identified that they were not provided with a how to rent guide, or a gas certificate, and that the only certificate they were provided with was produced in 2025. The Applicants also stated that no energy performance certificate was given to them, and that an electrical installation condition report was not provided. …
An extract from the part of the decision that sets the amount. To keep people's names out, any sentence that might contain one is left out (marked …). The full reasons are in the original decision.
The original
Other rent repayment orders near LU1 1DL · Licensing schemes and register for LU1 1DL
Past decisions are not a prediction. The tribunal decides each case on its facts, including the landlord's and tenant's conduct.