Flats 4-8, 10 & 11, Stopes House, Eaglegate, East Hill, Colchester, CO1 2PS

CAM/22UG/LSC/2025/0660 · service charges · Colchester · decided 30 Oct 2025

figures not yet checked

The tribunal decided that the service charges demanded for lift replacement works, and the related administration charges, are not payable because the landlord failed to respond to directions, and it ordered the landlord to repay the application fee.

Outcome	Not payable
Section 20C (landlord's costs of the case)	Order made
Section 20 consultation	Consultation failure found
Who applied	Leaseholder(s)
Freeholder / landlord	Assethold Limited
Management company	none named
Managing agent	Eagerstates Limited
Building	A block, 16 flats
Service charge years in dispute	2024, 2025
Items in dispute	legal and professional fees, major works, management fees, other, utilities
Items disallowed or reduced	legal and professional fees, major works, management fees, other
Total demanded	£13,691.91
Total found payable	not stated as one figure
Fees or costs ordered	Respondent to reimburse tribunal application fee £114

Read from the decision automatically: a regular-expression pass, then a language model whose every value must quote the decision word for word; the two readings disagreed on something, so these figures haven't been checked yet and are left out of the statistics. Compare with the original.

What the decision says

flats n: leaseholders of seven of the 16 flats at
freeholder: Respondent : Assethold Limited
agent: Their managing agents are Eagerstates Limited.
years: sought in demands made in late 2024 and early 2025 for proposed replacement of an Otis lift
outcome: (1) The service charges demanded from each Applicant in connection with “lift works”, as described below (£13,691.91 was sought in the sample demand provided), are not payable.
items reduced: (1) The service charges demanded from each Applicant in connection with “lift works”, as described below (£13,691.91 was sought in the sample demand provided), are not payable.
total demanded: £13,691.91 was sought in the sample demand provided
s20c: I make an order under section 20C of the 1985 Act in respect of all costs incurred in relation to these proceedings.
s20: the Respondent did not comply with the consultation requirements under section 20 of the 1985 Act.
costs: By 14 November 2025 the Respondent must pay £114 to the Applicants to reimburse the tribunal application fee paid by them.

The passages each figure was read from, verbatim. People's names are replaced with [name].

The original

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