Apartment 301 Beck House, 3 New Lion Way, London, SE17 1GR

LON/00BE/LSC/2024/0329 · service charges · Southwark · decided 2 Sep 2025

figures not yet checked

The tribunal found that several Beck House service charges were partly unreasonable, reducing L&Q's share of electricity, staffing, security and management fee charges, and ordered the respondents to refund half of the fees paid by the applicant.

Outcome	Reduced
Section 20C (landlord's costs of the case)	Order made
Section 20 consultation	Not in issue
Who applied	Leaseholder(s)
Freeholder / landlord	Quadrant Housing Trust
Management company	none named
Managing agent	Lend Lease (Elephant & Castle) Ltd
Building	One flat, 48 flats
Service charge years in dispute	2020, 2021, 2022
Items in dispute	cleaning and grounds, insurance, management fees, other, repairs and maintenance, utilities
Items disallowed or reduced	management fees, other, utilities
Total demanded	not stated as one figure
Total found payable	not stated as one figure
Fees or costs ordered	each respondent to refund 50% of application and hearing fees totalling £330

Read from the decision automatically: a regular-expression pass, then a language model whose every value must quote the decision word for word; the two readings disagreed on something, so these figures haven't been checked yet and are left out of the statistics. Compare with the original.

What the decision says

flats n: Beck House, 48 purpose built flats let by L&Q on shared ownership leases
agent: they employ Lend Lease (Elephant & [name]) Ltd as their agents.
years: For the service charge years 2020/2021 and 2021/2022
outcome: We find a contribution by L&Q of 25% for these staffing costs is unreasonable. We find a reasonable contribution is 10%.
items reduced: We find the reasonable cost for the Second Respondent's management fee to be the amount claimed less a 33% deduction
s20c: An order under section 20C and paragraph 5A of schedule 11 in relation
costs: each refund 50% of the application and hearing fees totalling £330 that

The passages each figure was read from, verbatim. People's names are replaced with [name].

The original

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