Flat 8 Quayside House, High Street East, Sunderland, SR1 2AY
MAN/00CM/BSC/2025/0001 · BSC · Sunderland · decided 22 Dec 2025
The Tribunal reduced the cleaning and gardening charges by 50%, the management charges by 25% and the administration charges by 25% for 2018 to 2024, finding the other service charges reasonable.
| Outcome | Reduced |
|---|---|
| Section 20C (landlord's costs of the case) | Not clear |
| Section 20 consultation | Not in issue |
| Who applied | Leaseholder(s) |
| Freeholder / landlord | not a company, or not stated |
| Management company | none named |
| Managing agent | Morelands Estates |
| Building | One flat, 8 flats |
| Service charge years in dispute | 2018, 2019, 2020, 2021, 2022, 2023 |
| Items in dispute | administration charges, cleaning and grounds, insurance, legal and professional fees, management fees, repairs and maintenance, utilities |
| Items disallowed or reduced | administration charges, cleaning and grounds, management fees |
| Total demanded | not stated as one figure |
| Total found payable | not stated as one figure |
| Fees or costs ordered | none stated |
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What the decision says
- flats n
Quayside is a four storey, former social housing block of eight flats on High Street East
- agent
The Respondent is a professional managing agent, managing properties on a nationwide basis.
- years
The Tribunal reduces the following service charges for the years under review (2018 to 2024)
- outcome
The Tribunal reduces the administration charges for the years under review by 25%.
- items reduced
(ii) cleaning and gardening by 50%
The passages each figure was read from, verbatim. People's names are replaced with [name].
The original
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