Flat 2, Magnolia House, Wych Elm, Harlow CM20 1FW
CAM/22UJ/LSC/2025/0638 · service charges · Harlow · decided 29 Jan 2026
The tribunal reduced the service charges for Flat 2, Magnolia House for 2023 to 2025: the car park charges were disallowed, window cleaning was halved and management fees were cut to £240 plus VAT per unit, while the other challenged charges were found payable.
| Outcome | Reduced |
|---|---|
| Section 20C (landlord's costs of the case) | Not clear |
| Section 20 consultation | Not in issue |
| Who applied | Leaseholder(s) |
| Freeholder / landlord | not a company, or not stated |
| Management company | none named |
| Managing agent | Zone Property Management Ltd |
| Building | One flat, 24 flats |
| Service charge years in dispute | 2023, 2024 |
| Items in dispute | cleaning and grounds, management fees, other, repairs and maintenance |
| Items disallowed or reduced | cleaning and grounds, management fees, other |
| Total demanded | not stated as one figure |
| Total found payable | not stated as one figure |
| Fees or costs ordered | none stated |
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What the decision says
- flats n
Magnolia House is also seven storeys high, with 24 flats in both social housing and private ownership.
- agent
Zone is the managing agent appointed by the Respondent.
- years
01 July 2023-30 June 2024
- outcome
The Tribunal reduces the service charges payable by the Applicant set out in the tables
- items reduced
We will allow the Respondent only 50% of the costs of window cleaning.
The passages each figure was read from, verbatim. People's names are replaced with [name].
The original
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