Flat 1, 2, 3 & 6 Pentagon House, Warren Close, Hayes UB4 0XY
LON/00AS/LSC/2024/0215 · service charges · Hillingdon · decided 29 Jul 2025
The tribunal reduced several cyclical works, communal and 2023/24 and 2024/25 service charge items after finding poor-quality works and some unreasonable estimates, found the consultation requirements were not shown to be breached and the window choice reasonable, ordered the landlord to refund £200 of fees, and limited recovery of its tribunal costs to 75%.
| Outcome | Reduced |
|---|---|
| Section 20C (landlord's costs of the case) | Order made |
| Section 20 consultation | Not in issue |
| Who applied | Leaseholder(s) |
| Freeholder / landlord | Peabody Trust |
| Management company | none named |
| Managing agent | none named |
| Building | An estate, 24 flats |
| Service charge years in dispute | 2023, 2024 |
| Items in dispute | cleaning and grounds, insurance, legal and professional fees, major works, other, repairs and maintenance, utilities |
| Items disallowed or reduced | cleaning and grounds, insurance, legal and professional fees, major works, other, repairs and maintenance, utilities |
| Total demanded | not stated as one figure |
| Total found payable | not stated as one figure |
| Fees or costs ordered | the respondent to reimburse the applicants £200 of tribunal fees |
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What the decision says
- flats n
Warren Close is a development of 24 residential one bedroom flats across five blocks.
- freeholder
Respondent : Peabody Trust
- years
the service charges for 2023/24 ([name] 2) and the interim service charges payable for 2024/25 ([name] 3)
- outcome
The Tribunal makes the following deductions to the service charges which have been demanded:
- items reduced
The Tribunal makes the following deductions to the service charges which have been demanded:
- s20c
The Tribunal makes an order under section 20C of the Landlord and Tenant Act 1985 so that only 75% of the landlord’s costs of the tribunal proceedings may be passed to the tenants through any service charge.
- costs
the Respondent shall pay the Applicants £200
The passages each figure was read from, verbatim. People's names are replaced with [name].
The original
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