Blocks A to D, Rivermead Close, Teddington, TW11 9NL
LON/00BD/LSC/2025/1098 · service charges · Richmond upon Thames · decided 24 Mar 2026
The tribunal found the concierge office rent of £12,750 a year not payable through the service charge, accepted concierge employment costs of £37,000 for 2024 and £44,500 for 2025 as reasonable, refused a refund of fees, and made a s.20C order protecting the leaseholders from the landlord's tribunal costs.
| Outcome | Reduced |
|---|---|
| Section 20C (landlord's costs of the case) | Order made |
| Section 20 consultation | Not in issue |
| Who applied | RTM company |
| Freeholder / landlord | Heritage Limited |
| Management company | none named |
| Managing agent | none named |
| Building | A block, 51 flats |
| Service charge years in dispute | 2023, 2024, 2025 |
| Items in dispute | other |
| Items disallowed or reduced | other |
| Total demanded | not stated as one figure |
| Total found payable | not stated as one figure |
| Fees or costs ordered | none stated |
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What the decision says
- flats n
containing 51 leasehold flats
- years
service charge years 2023, 2024 and 2025
- outcome
the rent payable from the service charge account for blocks A-D of £12,750 pa is not payable for the years in question.
- items reduced
the rent payable from the service charge account for blocks A-D of £12,750 pa is not payable for the years in question.
- s20c
makes an order under section 20C of the Landlord and Tenant Act 1985 so that none of the landlord’s costs of the tribunal proceedings may be passed to the lessees
The passages each figure was read from, verbatim. People's names are replaced with [name].
The original
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