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402 Richmond Road, TW1 2EB

LON/00BD/LSC/2024/0232 · service charges · Richmond upon Thames · decided 26 Jun 2025

The tribunal held that the service charges are apportioned 25% each between the four residential flats, rejecting the argument that the commercial ground-floor tenant should pay a share, but accepted several concessions reducing certain charges and declined to order a refund of the application and hearing fees.

OutcomeReduced
Section 20C (landlord's costs of the case)Refused
Section 20 consultationConsultation failure found
Who appliedLeaseholder(s)
Freeholder / landlordnot a company, or not stated
Management companynone named
Managing agentnone named
BuildingA block, 4 flats
Service charge years in dispute2018, 2019, 2020
Items in disputecleaning and grounds, insurance, legal and professional fees, major works, management fees, repairs and maintenance
Items disallowed or reducedcleaning and grounds, insurance, major works, management fees, repairs and maintenance
Total demandednot stated as one figure
Total found payablenot stated as one figure
Fees or costs orderednone stated

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What the decision says

years
in respect of the years ending (YE) March 2018, March 2019, March 2020,
outcome
The tribunal concluded that a 10% reduction in the overall cost charged to the residential tenants would be reasonable.
items reduced
The tribunal concluded that a 10% reduction in the overall cost charged to the residential tenants would be reasonable.
s20c
The tribunal does not make an order under section 20C of the Landlord and Tenant Act 1985
s20
The Respondent conceded that a section 20 consultation should have been carried out

The passages each figure was read from, verbatim. People's names are replaced with [name].

The original

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