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37 – 42 Castelnau Gardens, London, SW13 8DU

LON/00BD/LSC/2025/0623 · service charges · Richmond upon Thames · decided 24 Dec 2025

The tribunal allowed the major works costs and managing agent's fees in the main, but deducted £9,005 plus a £900.50 contract administration reduction for defective decoration, windows, doors, crown moulding testing and rainwater goods, and made costs protection orders for the leaseholders.

OutcomeReduced
Section 20C (landlord's costs of the case)Order made
Section 20 consultationNot in issue
Who appliedLeaseholder(s)
Freeholder / landlordPoundminster Limited
Management companynone named
Managing agentHML PM Limited
BuildingA block, 6 flats
Service charge years in dispute2022, 2023, 2024
Items in disputeadministration charges, cleaning and grounds, major works, management fees, repairs and maintenance
Items disallowed or reducedmajor works, repairs and maintenance
Total demanded£107,461.47
Total found payablenot stated as one figure
Fees or costs orderedthe respondent may not recover its costs of the proceedings from the applicants through the service charge or as adminis

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What the decision says

flats n
a purpose built period block of six flats
freeholder
Respondent : Poundminster Limited
agent
the managing agents (HML PM Limited)
years
the 2022/23, 2023/24 and 2024/25 service charge years
outcome
The tribunal therefore determines that an amount of £4,450 shall be deducted from the recoverable cost of the major works, in respect of redecoration to the communal areas.
items reduced
an amount of £3,765 in respect of repairs to windows and doors
total demanded
the major works charges (totalling £107,461.47)
s20c
The tribunal makes an order under section 20C of the Landlord and Tenant Act 1985 so that none of the landlord's costs of the tribunal proceedings may be passed to the Applicants as lessees through any service charge.
costs
none of the costs incurred by the Respondent in connection with these proceedings can be charged direct to the Applicants as administration charges under the Applicants' leases

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The original

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