14, 26 Starboard Crescent, Chatham, Kent, ME4 4FZ
HAV/00LC/LSC/2025/0806 · service charges · Medway · decided 10 Aug 2026
figures not yet checkedThe tribunal found the collection charges largely unreasonable, reducing the administration, legal review and letter-before-action charges, disallowing the referral and Land Registry fees, and made orders stopping the landlord's costs of these proceedings being charged to the leaseholder through the service charge or as an administration charge.
| Outcome | Reduced |
|---|---|
| Section 20C (landlord's costs of the case) | Order made |
| Section 20 consultation | Not in issue |
| Who applied | Leaseholder(s) |
| Freeholder / landlord | Persimmon Homes Limited |
| Management company | Pembroke Property Representative Management Limited |
| Managing agent | Pembroke Property Management Limited |
| Building | One flat, 24 flats |
| Service charge years in dispute | 2025 |
| Items in dispute | administration charges, legal and professional fees, other |
| Items disallowed or reduced | administration charges, legal and professional fees, other |
| Total demanded | £510.24 |
| Total found payable | not stated as one figure |
| Fees or costs ordered | none stated |
Read from the decision automatically: a regular-expression pass, then a language model whose every value must quote the decision word for word; the two readings disagreed on something, so these figures haven't been checked yet and are left out of the statistics. Compare with the original.
What the decision says
- flats n
managed block of approximately 24 flats built around 2020
- freeholder
Respondent : Persimmon Homes Limited
- agent
The current managing agent is Pembroke Property Management Limited.
- years
The Applicant challenges service charges levied in 2025.
- outcome
The Applicant has largely succeeded in the complaints she has raised.
- items reduced
a. “Administration Charge” to £50
- total demanded
The charges in dispute total £510.24, comprising administration
- s20c
The Tribunal therefore makes an Order pursuant to section 20(c) of the Landlord and Tenant Act 1985
The passages each figure was read from, verbatim. People's names are replaced with [name].
The original
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