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LON/00BK/LSC/2025/0684 · service charges · Westminster · decided 17 Nov 2025

The tribunal made no deduction for the disputed lift call-out charges, which it found reasonable, but the landlord agreed to reduce the monthly cleaning charge by £50 for April 2022 to July 2023, with the leaseholders' figures to be recalculated accordingly.

Outcome	Reduced
Section 20C (landlord's costs of the case)	Refused
Section 20 consultation	Not in issue
Who applied	Landlord or management company
Freeholder / landlord	Howard de Walden Estates Ltd
Management company	none named
Managing agent	none named
Building	A block
Service charge years in dispute	2022
Items in dispute	cleaning and grounds, repairs and maintenance
Items disallowed or reduced	cleaning and grounds
Total demanded	not stated as one figure
Total found payable	not stated as one figure
Fees or costs ordered	none stated

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What the decision says

freeholder: Applicants : [name] de Walden Estates Ltd
years: the years ending (YE) March 2022 and March 2023
outcome: offering to reduce the amount charged for cleaning from £399.55 per month
items reduced: offering to reduce the amount charged for cleaning from £399.55 per month
s20c: the Respondents made no application under section 20 C of the Landlord and Tenant Act 1985 in any event

The passages each figure was read from, verbatim. People's names are replaced with [name].

The original

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