116A and 116B Graham Road, Southampton SO14 0AZ
HAV/00MS/LSC/2025/0649 · service charges · Southampton · decided 17 Nov 2025
The tribunal found the 2024/25 service charge payable at £9.56 per week and the 2025/26 charge at £24.99 per week after reductions for unevidenced and unconsulted costs, and made orders preventing the landlord recovering its costs of the proceedings through the service charge.
| Outcome | Reduced |
|---|---|
| Section 20C (landlord's costs of the case) | Order made |
| Section 20 consultation | Consultation failure found |
| Who applied | Leaseholder(s) |
| Freeholder / landlord | Hyde Housing Association |
| Management company | none named |
| Managing agent | none named |
| Building | A block, 2 flats |
| Service charge years in dispute | 2024, 2025 |
| Items in dispute | administration charges, insurance, major works, management fees, other, repairs and maintenance |
| Items disallowed or reduced | management fees, other, repairs and maintenance |
| Total demanded | not stated as one figure |
| Total found payable | not stated as one figure |
| Fees or costs ordered | none stated |
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What the decision says
- flats n
It has been converted into two flats.
- freeholder
The freehold is held by Hyde Housing Association, the Respondent.
- years
Mr. [name] made an application dated 21st March 2025 for determination of liability to pay and reasonableness of the service charges for the years 2024/2025 and 2025/2026.
- outcome
The Tribunal determines that the service charge for both flats for the year 2024 - 2025 is £9.56 per week.
- items reduced
b) ‘Fire safety - contract servicing’ - £360.83 There is no evidence before the Tribunal that any works of this kind were done at all
- s20c
Orders are made under Section 20C and Schedule 11 Paragraph 5A as above that the Respondent may not recover the administration charges and costs of the proceedings from the Applicants by way of service charges.
- s20
the amounts payable by the tenants for these works was limited to £250 per flat.
The passages each figure was read from, verbatim. People's names are replaced with [name].
The original
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