10 Thornfield Green. Camberley, Surrey, GU17 9EY
HAV/24UG/LSC/2024/0509 · service charges · Hart · decided 4 Nov 2025
The Tribunal found the service charges for 2018 to 2025 payable in the amounts set out in its table, with the first year's management fee limited to £100 because consultation was not followed, some specific management extras disallowed, and accountant's certification required before certain years become payable.
| Outcome | Reduced |
|---|---|
| Section 20C (landlord's costs of the case) | Not clear |
| Section 20 consultation | Consultation failure found |
| Who applied | Leaseholder(s) |
| Freeholder / landlord | Thornfield Hawley Management Company Limited |
| Management company | Thornfield Hawley Management Company Limited |
| Managing agent | Sennen Property Management Limited |
| Building | A block, 24 flats |
| Service charge years in dispute | 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| Items in dispute | administration charges, cleaning and grounds, insurance, legal and professional fees, major works, management fees, other, repairs and maintenance, reserve fund, utilities |
| Items disallowed or reduced | management fees |
| Total demanded | £7,321.52 |
| Total found payable | £7,007.16 |
| Fees or costs ordered | none stated |
Read from the decision automatically: a regular-expression pass, then a language model whose every value must quote the decision word for word. Compare with the original.
What the decision says
- flats n
which consists of 24 residential units divided between 4 blocks
- freeholder
the Respondent, [name] Management Company Limited (hereafter referred to as THMC)
- agent
Representative : Sennen Property Management Limited
- years
Applicants for the years 2018 – 2025 as set out in the table below.
- outcome
The Tribunal finds that it was not reasonable to charge extra fees for these services because they were not provided for under the lease and they should all be included in the main fee.
- items reduced
It is determined that these figures are not payable by the Applicants.
- total demanded
TOTAL £7,321.52 £7,007.16
- total payable
TOTAL £7,321.52 £7,007.16
- s20
the statutory consultation process had not been followed
The passages each figure was read from, verbatim. People's names are replaced with [name].
The original
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